Family Support Worker (Full-Time)
Family Reconnect Program

Choices for Youth Inc. (“Choices”) is a dynamic, progressive organization that empowers homeless and at-risk youth with innovative options and tools to move from street-life to more stable, healthy living situations. The Family Reconnect Program addresses youth homelessness by offering the necessary supports and resources to strengthen family relationships.

The Family Support Worker’s primary role is to offer support services to youth ages 16-29 and families from a strengths-based approach that is client-centered and client-directed which results in a move toward family reunification or successful independent living. This individual will report to the Program Coordinator and together, will work to ensure effective program delivery.

Duties and Responsibilities

  • Assists with general program development.
  • Engages with individual youth from a family-centred approach.
  • Conducts family assessments and establishes shared goals in a support plan.
  • Works collaboratively with CFY staff to support family work in existing programs.
  • Respects and works within the cultural context of the family.
  • Provides families with necessary tools, education and skills for effective relationship building.
  • Provides supportive counselling and interventions in the family home, at CFY or in the community as necessary.
  • Collects related program statistics and data in an efficient manner.
  • Advocates and liaises with social services and other agencies on behalf of youth and their families.
  • Explores opportunities to integrate youth with other programs located at Choices or within the community as needed.
  • Maintains regular communication and consultation with staff regarding the needs and interventions of individuals and families on your caseload.
  • Ensures the provision of crisis intervention as necessary.
  • Facilitates group sessions on topics such as communication, boundaries, anxiety, mindfulness, etc with parents/young people/public.
  • Ensures program and agency policies and procedures are followed.
  • Partakes in group and community building activities with all Choices staff.
  • Provides ongoing feedback regarding program evaluation and effectiveness.
  • Participates in staff meetings, training and professional development opportunities.

Qualifications and Experience

  • Degree or diploma in Social Work, Psychology or other related Human Services field
  • Minimum 1-3 years’ experience working with youth and families
  • Demonstrated experience in the non-profit sector
  • Knowledge of community resources and supports for youth and families
  • Excellent written and oral communication skills
  • Familiarity of harm reduction principles and strategies
  • Knowledge and understanding of issues pertaining to homelessness and street involved and at risk youth
  • Experience in supportive family counselling would be an asset
  • Able to work both independently and as part of a team.
  • Use of own vehicle is required
  • Satisfactory record of Conduct and Vulnerable Sector Check, ASIST training, and current First Aid/CPR are required

Work Hours

The position will work 35 hours per week and flexibility in work hours will be required including evening and weekend work to accommodate family and youth schedules.


The salary for this position is $41,940 – $46,270 annually.  Choices for Youth offers a competitive compensation package, including a health and dental program, employer-matched RRSP and four weeks’ vacation to qualifying employees.

How to Apply
Choices for Youth appreciates all applications; however, only those selected for an interview will be contacted.

Please submit your cover letter and resume explaining how you meet the criteria and use FRC-02-2018 in the subject line. This competition will remain opened until filled.

Fax: (709) 726 - 3125

For more information about Choices for Youth, please visit

Equity in employment is essential to a just society. Choices for Youth enthusiastically welcomes applications from all qualified people, including racialized people, people of all sexual orientations, women and trans* people, Aboriginal and First People, those with disabilities, mental illness, and from all social strata.