Job Posting: Director of Programs

Updated: 6 days ago

Choices for Youth (CFY) is a leader in the development and delivery of innovative programs, services, and social enterprises for vulnerable youth and young families founded on effective public policy. Organizationally this work is defined in four key areas: housing, health, family, and employment (training).

Reporting to the Executive Director, the Director of Programs is responsible for ensuring that the vision, mission, and core values of the agency are adhered to and all youth programming is in line with the agency’s strategic plan. As a transformational leader, the incumbent will create a vision to guide positive change and innovation through inspiration, motivation, role modeling, and coaching, and by working in collaboration with the management team within the CFY Programs division and other members of the Senior Leadership Team



Primarily, the Director of Programs will oversee the program portfolio to ensure adherence to program deliverables and contractual obligations, while managing and leading program staff to deliver program outcomes. The Program Director will have the primary responsibility to lead ongoing processes to ensure strategic and performance improvement initiatives throughout the portfolio are being undertaken and monitored. Integrating strategy, data management, quality improvement, practice, and project planning across all services within the Programs division to achieve deliverables and excellence in supporting youth is a key component of this role. This role will also involve approaching work analytically and critically through the administration of a robust data management system and best practice analysis to tell the story of our impact through qualitative and quantitative means.

Organizational Context: This position requires a proactive and strategic approach in a fast-paced and complex environment with the ability to critically assess opportunities and risks to provide strategic level decision-making and guidance on a routine basis.


· Develop and implement mechanisms to ensure effective service delivery, including the implementation of a quality assurance program and the development of policies and procedures for all program functions

· Develop, co-ordinate and supervise methods to collect and analyze program data and performance indicators;

· Contribute to the effective delivery of services and the efficient administration of the organization, including participating in the development of program policies and procedures;

· Identifies material, space, and financial resources required for the delivery of services within the assigned areas of responsibility; provides critical input to budget development; recommends resource allocation and budgetary adjustments; monitors expenditures and variance reports; and ensures that resources are utilized effectively and efficiently to meet the needs of CFY clients;

· Provide leadership to coordinate and supervise the development, implementation, monitoring, and evaluation of services and interdisciplinary programs;

· Provide leadership in the identification of program needs and priorities in consultation with internal and external service providers, community groups, community members, and others as appropriate;

· Support the implementation of community-wide coordinated access efforts including systems of coordination within CFY

· Collaborate and work with the community and regional partners as a representative of CFY to inform and better support services more broadly for vulnerable youth and families

· Responsible for risk management planning and implementation related to youth programming at CFY

· Responsible for program reporting and impact measurement

· Oversee safety, maintenance, and planning for physical spaces for CFY programming

· Create systems to ensure all operational requests are evaluated and delivered efficiently upon approval

· Monitors evolving internal and external conditions and environmental/systemic factors contributing to vulnerability for youth and young families

· Contributes strategic leadership to high-level discussions with all levels of government regarding current and future operations (vision) of CFY

· Manages, and builds where necessary, external partnerships with key stakeholders on a provincial, national, and international level

· Leads the implementation of new innovative programs and services to meet the evolving needs of youth and young families


· Master’s degree with a focus on social services, public health, psychology, counseling, or other related fields. An equivalent combination of education and experience will be considered.

· At least 5+ years of progressive experience in the child and youth, social service, behavioral science, mental health, or education sector(s)

· 3+ years of management experience (working within a unionized environment is an asset)

· Demonstrated experience working with policy development, research and evaluation, government systems and policies, social programs and services, funding sources, information technology, financial management, and human resources

· Demonstrate proficiency in macro oversight, process and policy development, productivity measurement, and systems optimization using appropriate methodologies

· Experience implementing/overseeing data collection, outcome measurement systems considered a strong asset


Hours of work for this position are 35 hours per week and flexibility in work hours will be required including evening and weekend work to accommodate organizational requirements.


The salary for this position is $80,791 - $84,638.71. Choices for Youth offers a competitive compensation package, including a health and dental program, employer-matched RRSP, and four weeks’ vacation to qualifying employees.


Please submit your cover letter and resume with DOP062022 in the subject line, explaining how you meet the criteria. Reference ID: DOP062022


Recruitment Lead, Human Resources:

Sheldon Pollett

Or fax: 709-726-3125

APPLICATION DEADLINE: This competition will remain open until the position is filled.

Choices for Youth appreciates all applications; however, only those selected for an interview will be contacted.

For more information about Choices for Youth, please visit

Equity in employment is essential to a just society. Choices for Youth enthusiastically welcomes applications from all qualified people, including racialized people, people of all sexual orientations, women and trans* people, Aboriginal and First People, those with disabilities, mental illness, and from all social strata.