Job Posting: Family and Natural Support Worker

The Family & Natural Support Program (FNSP) provides support to vulnerable young people and their families or natural supports from a client-centered, prevention-based framework. The program has several components including Momma Moments, RallyForward, our Family & Natural Support team as well as a Family & Youth Therapist. Collectively this team works from a “Family First” approach, providing young people with opportunities to work on relationships with their families despite any other barriers or challenges they are facing in their lives. The FNSP is seeking a full-time permanent Family and Natural Support Worker.

The Family & Natural Support Worker’s primary role is to offer family-based services to youth ages 16-29 and their natural supports from a strengths-based approach that is client-centered and client-directed. This position will work as part of a multi-disciplinary team focused specifically on supporting families. The Family & Natural Support Worker will work with current program participants who want to strengthen their relationships with their own family of origin or natural supports. The goal when supporting families is a move toward building a better relationship with their family or natural supports. This individual will report to the Program Coordinator and together, will work to ensure effective program delivery.


· Assists with general program development.

· Engages with individual youth from a family-centered approach.

· Conducts family assessments and establishes shared goals in a strengths-based support plan.

· Works collaboratively with other Family Support staff to support family work

· Respects and works within the cultural context of the family

· Provides families with the necessary tools, education, and skills for effective relationship building.

· Provides supportive counseling and interventions in the family home, at CFY, or in the community as necessary.

· Participates in the development of support plans and transition plans

· Collects related program statistics and data in an efficient manner.

· Advocates and liaises with social services and other agencies on behalf of youth and their families.

· Maintains regular communication and consultation with the Family Support team regarding the needs and interventions of individuals and families on your caseload.

· Ensures the provision of crisis intervention as necessary.

· Facilitate support meetings, to give all involved an opportunity to discuss roles and responsibilities within the family.

· Recognize and celebrate the accomplishments and work completed by the family

· Ensures program and agency policies and procedures are followed.

· Partakes in group and community building activities with all Choices staff.

· Provides ongoing feedback regarding program evaluation and effectiveness.

· Participates in staff meetings, training, and professional development opportunities

· Provide advocacy, accompaniment, and referral services to youth and families

· Ensure that services provided reflect the needs of CFY’s youth and their families

· Ensure documentation of relevant client information and that documentation is in accordance with CFY’s policy on the security and maintenance of client information

· Nurture and contribute to the unique culture of the organization

· Commit to helping CFY achieve the goals of its strategic plan


· Degree or diploma in Social Work, Psychology or other related Human Services field

· Minimum 3-years’ experience working with youth and families

· Demonstrated experience in the non-profit sector

· Knowledge of community resources and supports for youth and families

· Excellent written and oral communication skills

· Familiarity of harm reduction principles and strategies

· Ability to work as part of a multi-disciplinary team

· Knowledge and understanding of issues pertaining to homelessness and street-involved and at-risk youth

· Experience in supportive family counseling would be an asset

· Able to work both independently and as part of a team

· Use of own vehicle is required

· Satisfactory record of Conduct and Vulnerable Sector Check, ASIST training, and current First Aid/CPR is required


The position will work 37.5 hours per week and flexibility in work hours will be required including evening and weekend work to accommodate family and youth schedules.


The salary for this position is $45,669.00 – 50,368.50 annually. Choices for Youth offers a competitive compensation package, including a health and dental program, employer-matched RRSP, and four weeks’ vacation to qualifying employees.

Deadline to Apply: August 26, 2021


Please submit your cover letter and resume explaining how you meet the criteria and use FNSPMM-0821 in the subject line.


Human Resources

Jeannie Piercey, Program Coordinator

Choices for Youth appreciates all applications; however, only those selected for an interview will be contacted.

For more information about Choices for Youth, please visit

Equity in employment is essential to a just society. Choices for Youth enthusiastically welcomes applications from all qualified people, including racialized people, people of all sexual orientations, women and trans* people, Aboriginal and First People, those with disabilities, mental illness, and from all social strata.

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