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Job Posting: Team Lead - Education, Employment and Social Enterprise

Choices for Youth Inc. (CFY) is a professional service, youth-focused, non-profit, charitable organization that creates spaces and conversations and operates programs and social enterprises to help vulnerable youth secure stable housing, employment, and education while improving health and family stability. With a focus on prevention, intervention, and support, we help youth and young families break cycles of poverty and homelessness and transition to healthy, stable, and independent lives.

We are seeking 1 full-time Team Lead to join our Education, Employment, and Social Enterprise (EESE) Department’s Support Team! This is a contractual position until March 31, 2024 (with the possibility of an extension).

Meaningful employment is a key part of helping young people gain independence, detach from systems, and build confidence. Whether young people want to work within EESE’s social enterprises (The Shop, Neighborhood, Crust, or Impact Construction), or competitive employment, we provide them with the support, training, and resources they need to achieve their goals. For many at-risk youths, barriers like education level, mental health and addiction issues, lack of work experience, or involvement with the criminal justice system can stand in the way of finding success in employment. Using strength-based and solution-focused approaches, our ESWs work with young people one-on-one to provide wrap-around support, break barriers, and build new skills, as they work towards their goals of entering competitive employment or returning to school.

This individual will report to the Employment Support Coordinator and together, will work to ensure effective program delivery.


  • In consultation with the Coordinator, the Team Lead is responsible for the day-to-day operations of EESE’s Support Team, including providing mentorship and direction to the Employment Support Workers.

  • Use person-centered, trauma-informed, harm reduction, and strengths-based approaches when working with young people.

  • Collaborating with the Coordinator to assist with the development of procedures and protocols related to program development, case management, privacy and consent processes, and referral pathways.

  • Ensure that services provided reflect the needs of CFY’s young people.

  • Support youth experiencing a crisis, including providing ongoing support and follow-up.

  • Ensure documentation of relevant client information and that documentation is in accordance with CFY’s policy on the security and maintenance of client information.

  • Participate in relevant professional development training.

  • Represent CFY and EESE at recruitment fairs and community events.

  • Commit to helping CFY achieve the goals of its strategic plan.

  • Help foster a social justice approach among employees.


  • Post-secondary degree/diploma in human services (such as social work, psychology, education, social sciences).

  • Minimum of 3 years experience working with at-risk youth.

  • Extensive knowledge of the non-profit sector.

  • In-depth knowledge and experience of working with vulnerable youth, housing/homelessness, barriers to employment, mental health and substance use, trauma, conflict resolution, and crisis intervention.

  • Excellent communication, interpersonal, and facilitation skills.

  • Versed in career assessment and exploration.

  • Knowledge and experience with data management systems (ARMS and PRIME would be an asset).

  • Supervisory experience is an asset.

  • Active driver's Licence and access to a vehicle.

  • Current Standard First Aid/CPR and ASIST training.

  • Satisfactory Criminal Record Check & Vulnerable Sector Check.


The position will work 35 hours per week 8:30 am – 4:30 pm Monday to Friday. Flexibility in work hours will be required to accommodate higher work volumes and organizational requirements.


The salary for this position will be $48,976.20 - $54,418.00 annually. CFY offers a competitive compensation package, including a health and dental program, employer­ matched RRSP, and four weeks' vacation to qualifying employees.


Please submit your resume and cover letter with Reference ID# in the subject line to:

Recruitment Lead

Heather Mallay, Employment Support Coordinator

Reference ID: TL-05-2023

The competition will remain open until June 5, 2023.

Choices for Youth (CFY) strives towards a culture of inclusion and empowerment, one where there’s a sense of belonging and safety while prioritizing diversity across the organization, including in its Board of Directors composition, employment practices, staff, policies, programming, and services. CFY values lived and living experience and invites everyone interested to apply for available opportunities. CFY actively seeks applications from Indigenous Peoples; members of Black, racialized, and other equity-seeking and/or religious, cultural, and other communities; members of the 2SLGBTQIA+ community; people with disabilities; and people from a variety of social and economic backgrounds. Should you require support or accommodation(s) to better enable your ability to participate in the employment or recruitment process, please let us know at any point. This information will be kept confidential.

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